Home In Stock For Repairs About Us Contact Us

Feedback

March 29 2008

Thanks Alexander
The regulator for my Chrysler works perfect!
I wanted to thank you and your company for such excellent service and shipping. I will be sending you my old regulator within a few days.
Again, thanks so much;
-Linwood

February 20 2008

Alexander,

I hope you are blessed with many able bodied family members to carry
on this important work after you decide to retire because the world
needs this particular car service.

I think every car I own has power windows!

All the best!

Philip Prifold, CS, CHE, CSW




November 9, 2007

Alexander I just wanted to let you know the regulators got back here shortly after you sent this email. I had a friend help me install them - not too hard to do at all. They both work great, as does the first one I had you repair for me. Your prices seem quite reasonable, the turn-around time is amazingly fast, and the work is great. I am so glad I learned of your service, and will be more than happy to recommend you to anyone else who may be having trouble with their car windows.
Thanks again for your great work Sincerely, Joel Licary

PS - feel free to use my email as a recommendation to others.

September 13, 2007

Thank you very much for the excellent service. The total time from removing to shipping to reinstalling the regulator was under 4 days. The regulator works great and is better than new and at a very fair price -- $85. This compares very favorably to the dealer’s price quote which was in excess of $500 dollars. Thank you for providing an alternative to the dealer’s “replace the entire unit mentality” that they advocate to the great expense of their customers. Regards,

R. Weber

Niskayuna, NY.





August 2007
Alexander,
You can add me to your happy customer list. I received my regulator,
put it on, and it works like a champ. Owning a, I guess you'd call a
sports car, 1991 Dodge Stealth can be a Hassel buying parts. The
parts stores stick you pretty hard, they quoted me $375.00 for the
part that you did for $85.00. This makes me very very happy. I will
defiantly recommend you to any all that have a need to replace their
regulator.
Thanks again,

Larry Case
Forney, Texas



Thank you for the incredibly fast service on repairing the rear regulator off my 2001 Olds Aurora. I got the unit back in what seemed like hours from when I mailed it off (maybe it was like 3 days). I installed it the same day and it works like a dream. Thanks again and congratulations on your business success. I will tell everybody.

Rich Main
Midland, Michigan

Sunday May 5th 2007

I've got to tell you - Alexander runs the best little window
regulator shop in the US! He does exactly what he says he'll do, he
tells you when he'll do it, then he supplies a tracking number so you
can see that part on its way. The next window regulator I need I'm
sending to him!
---
Good job, Alexander!


Tus. 4 April 2007 20:31:15 Eastern Time

Thank You for the extremely quick shipping and the high quality of
repair work that was done on my window regulator. I have already
installed it back in my car and it actually works better than it did
when it was new!! I will definitely recommend your repair facility to
anyone who is in need of window regulator repair. Thanks again for
the great work.

Aaron Estes


Sun, 14 Jan 2007 20:17:01 GMT
2000 Cadillac Catera

Hi Alexander -

Just wanted you to know that I did receive the rear window regulators that you repaired, and I had my mechanic install them last week. They work perfectly, and I cannot thank you enough.

Here's a bit of my story. Please feel free to post it on your website, if you like.

Just after Christmas, I went to my local dealership to find out how much it would cost to replace both rear window regulators for my 2000 Cadillac Catera
and learned that the cost of the parts would total approximately $1,300 (not including labor). With labor, I was probably looking at spending around $1,700. I was stunned. As a school teacher who does not make a tremendous amount of money, I knew I could not afford that. The dealership offered to "stick up" my windows for $300; if I went that route, the windows still wouldn't work, but they wouldn't fall down anymore.

It was then that I decided to check out options on the internet; I found Alexander's website and decided to mail my regulators to him for repair. I was a little nervous about sending off the regulators to someone I'd never met, but when faced with the exorbitant price of new regulators, I decided it was worth the risk. It definitely was! Alexander repaired both rear window regulators very quickly and shipped them back,as good as new. The cost was $170, a savings of more than $1,000. I just had my mechanic install them this week, and both rear windows now work perfectly. I would highly recommend Alexander's work. If I (or any of my friends or family) ever need new regulators in the future, regulator usa will be where I go.

Thank you, Alexander.

Sincerely,

Amy Crisp
Norcross, Georgia
---------------------------------------------------------------------------------------------------------------------------------------------------------

Tuesday, May 4, 2004 5:18 PM

I have been out of the country and just got around to replacing the regulator this past Saturday. I just wanted you to know how pleased I was with your service. You provide a very efficient and cost effective solution to what can be a very expensive problem.

I would be more than happy to serve as a reference for you to any customer who may have doubts about using your company. Anyone who uses any other method of window regulator repair is just wasting their money!

You also have my permission to publish this note on your website, if you so desire.

With kind regards,

Scott Walkinshaw


Mirror Guard,
Thanks, I was 110% pleased with your terrific service !
When I visited your website, I thought surely this was too good to be true; however, the approx $400 estimate from the dealer was great motivation to try out your $55 service! Especially since you explained how quickly you can get it back to me as well as exactly what I should do to keep the window up and drive the car during the rework process.
Well, unlike any other service I've experienced (online or otherwise), I was amazed at the outstanding customer relations and step-by-step email communication to confirm payment, receipt and shipment of my window regulator. I noticed your "hands-on" turn-around time was only 7 hours! Your FEDEX shipment back to me permitted me to re-install it in the vehicle the same day it arrived. Also, your claim that it would be stronger than the OEM... I see what you meant by that; I don't think it will break again!
I have already begun to inform others of your great service. If they need it, I hope they take my recommendation as I'm certain they will be as pleased.
Thanks again!!
Todd


Dear Alexander,
I'd just like to thank you for your help with my window regulator. I'm the guy with the Chrysler Town&Country minivan where the motor was upside down. I appeciate your interest in getting my situation straightened out and your personal attention. Of course, the window works great now, but it was also good to meet an interesting guy like yourself, who's happy with life and living the American dream. Keep it up Alexander.
Sincerely,
Eric Carlsen


Alexander,
You guys are amazing. I will definitely refer your services to everyone
I encounter with a regulator problem.
Thanks again.
John


Alexander... Wow!!! You guys are Fast!!! I'm going to recommend you to everyone I see who has a problem with their Window Regulator.
Thanks a lot for the great service.
Andy Fulchiero
Niantic, CT


Alexander,
I received my regulators and they work great.- I have also passed your website along to someone else who overheard me speaking about your service.- You should be hearing from here soon.-
Another satisfied customer-
Jamye Smith


Hey Alexander,Thanks for everytihng.I've got you're web site wrote down.If I ever need regulators again,I know who to call.....Thanks again.

Thank you for the prompt and meticulous service you performed for me last week. The Pontiac regulator you rebuilt works fast and smooth, and better than it ever did. This is the second regulator you rebuilt for me; the first was a Chrysler convertible rear regulator that I brought to you in person at your workshop in Brooklyn a couple years ago. Although it is not very often that I need a regulator repaired, I will always keep you in mind, and I will continue to recommend your service to my friends and colleagues.

Thanks again,
Chris D'Agostino


Alex,
Had time to install the regulator last week. Works great, just like the one on the other side you repaired last year.
Thanks again for the prompt and professional service.
Mark


Alexander,
I received my repaired regulator from you, and it worked great.
I just wanted to say thanks for the great service and prompt return.
It was a pleasure dealing with someone who is offering such good service at a reasonable price.
I gave my mechanic information about your company, so hopefully you will be getting additional business from them.
Best Regards,
--- Steve in Illinois


Alex:
Thank you for the superior level of service, and the quick turn around with my power window regulator. You received it on a Wednesday, and shipped it out, repaired the SAME –DAY!!!!
I am impressed at the level of service, and efficient turn around time in replacing this part.
Daimler-Chrysler wanted $400.00 for a new regulator, and you were able to repair the existing one for less than $100.00
If you need any references, please send them my way, and if you want, you can post this comment on your website.
I will definitely refer business to you.
Thank you again!
Rick Giannini
Bristol, RI, 02809
November 28 2006
Merchant Services